FAQ
What is ThePicklePlush.com
ThePicklePlush is an online store where you can purchase a one of a kind pickle plush toy.
How do I place an order?
To place an order on ThePicklePlush.com , select the number of plushies you wish to purchase on our home page and add them to your cart. Proceed to the checkout page, provide you payment and shipping details, and confirm your order. Once your order is placed, you will receive a confirmation email.
What payment methods do you accept?
We accept all major credit cards, in addition to Shop Pay, Apple Pay, and Google Pay.
Can I cancel or modify my order after it has been placed?
Please note that we fulfill orders quickly in order to ensure prompt delivery. If you need to cancel or modify your order, please contact our customer support team ASAP. We will do our best to accommodate any requests, however, we cannot guarantee that changes can be made after an order has been processed.
How long will it take for my order to arrive?
Exact arrival times will vary based on location, however most orders should arrive within 5 - 10 business days. ** In extenuating circumstances orders may be delayed, we ask that you allow up to 20 business for orders to arrive**
How can I track my order?
When your order is shipped, you will usually be emailed a tracking number. You can you that number to track the order on the carriers respective site.
What is your return policy?
If you are not completely satisfied with your purchase, you may return the item(s) within 7 days of receiving them for a refund or exchange. Please review our detailed return policy under the “Returns and Refunds” tab for more information on the process.
How can I contact customer support?
You can contact our customer support team under the “Contact” tab.